PROCESSING A RETURN
Returns take approximately 14 days to reach our warehouse and be processed for a refund. Once this has been done, you’ll receive a return confirmation email to let you know. If you haven’t received confirmation after 14 days, please contact customer service with your proof of return and a list of the items returned. Please allow up to 5 additional days for rural and remote areas.
FREQUENTLY ASKED QUESTIONS ABOUT RETURNS
If something isn’t quite right, you have 30 days from the purchase date to return any full-price item(s) and 14 days from the delivery date to return any sale item(s) that are not marked 'Final Sale' for a full refund to the original payment method used for the order.
Returns to our online warehouse are $5. Return fees are processed per order, not per prepaid shipping label. Please reach out to customer service to waive one of the return fees if you choose to return multiple orders using one prepaid label.
We ask that items are returned clean, unworn and have all their tags on. Once your return has been received and processed, you’ll be sent a confirmation email to let you know.
Please note that we do not currently offer exchanges.
Online orders are not currently able to be returned in store. All online orders must be returned via the online return process. Start a return here.
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