Standard Delivery – please use any of the following options:

InPost Locker/Shop Returns

1. Create your QR code using the InPost Returns Portal

2. Find your nearest InPost drop off point to scan and drop off your parcel.

3. No labels needed - our couriers will add one when they pick up your parcel.

Royal Mail drop-off/Home Collection

Register your return in the Royal Mail return portal. You will receive an email including two free labelling options. If you arrange a home collection you do not need to print a label:

1. A QR code - show the code on your mobile phone, and a label will then be printed for you in the Post Office.

2. A PDF label - print the label at home and fix it to your parcel.  Visit your nearest Post Office to drop off your parcel. Royal Mail will provide you with a postage receipt where you can track the parcel’s progress. 

Evri drop-off

Take your parcel to your nearest Evri parcel shop. Evri will provide you with a drop-off receipt where you can track the parcel's progress.

Evri home collection    

Arrange for Evri to pick up your return here. Evri will collect your return from your chosen address and provide you with a receipt, which you can use to track your parcel's progress.

Need a new Evri Return Label? Click here to generate another. You'll need your order number and delivery address .

Return Options for Northern Ireland

Visit UPS.com for details on how to print a return label, book your free return, and schedule a pick-up.

UPS drop off

Take your parcel to your nearest UPS Access Point. UPS will provide you with a drop-off receipt where you can track the parcel's progress. 

UPS home collection

Arrange for UPS to pick up your return by clicking here. Await your Return Confirmation email, which we will send when we have processed your return. 

Click here to print the form. Please include all the details of your order. 

Contact our Customer Service team who will advise.