Question 1

Where can I visit one of your stores?

Accepted Answer

Our online store locator lists all our stores globally, along with their opening hours and contact details. We hope to see you soon!

Question 2

Can I contact the store directly about my purchase or experience?

Accepted Answer

Of course, our stores are always happy to hear from you, so please do get in touch. You can find all contact details in our Store Locator here.

Question 3

How do I return an item bought from a COS store?

Accepted Answer

Returns can be made to any store (excluding concession stores) within the same country of purchase. You can find the conditions of return on your purchase receipt, or the store team will be happy to advise further. Please note that we cannot accept returns in a different country than the purchase was made.

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