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FREQUENTLY ASKED QUESTIONS ABOUT DELIVERIES
Items ordered in Australia can only be delivered to persons 18 years or older, with an address in Australia.
Online shopping outside the country of residence
If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.
Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to COS.
Currently gift cards can only be bought and used in our stores, within the country of purchase. If you have any further questions about our gift cards, please contact our team in store who will be happy to advise.
Gift cards can be spent in any COS store within the country of purchase, excluding concession stores. Gift cards cannot currently be used online. To check the validity or balance of your Gift card, please contact your local store here.
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