IMPRINT
H&M Hennes & Mauritz AG
Löwenstrasse 25
8001 Zurich
Switzerland
Commercial Register Number: CHE-660-0402978-3
Commercial Registry Office: Canton of Zurich
Managing Directors: Claudia Oszwald, Denis Prister
Value Added Tax Identification Number (VAT-ID): CHE-101.333.829 MWST
For customer inquiries, please contact our customer service:
You can find all contact options here.
E-mail:
German: kundenservice.ch@cos.com
French: serviceclient.ch@cos.com
Italian: servizioclienti.ch@cos.com
Phone: 0041 43 508 2111 (your phone provider's prices apply)
If you have any questions about orders, your customer account or cos.com, take a look at our FAQ – you may already find the right answer there. If not, our customer service will be happy to help you.
Information on dispute resolution:
For the resolution of disputes arising from a consumer contract, the responsible ombudsperson is:
Ombudsstelle E-Commerce, c/o Konsumentenforum kf, Belpstrasse 11, 3007 Bern
Complaints can also be submitted via the contact options mentioned above.
