REFUNDS

Please allow 7 business days from the time we receive your return for it to be processed. We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Once we have processed the return, you will receive a return confirmation email.

 

Return approval is at the discretion of our operations team and COS reserves the right to deny any return that does not comply with our policy. Denied returns will be shipped back to the customer.

 

If you haven't received your return or refund confirmation from us, please contact customer service.

PAYPAL

Your refund will be processed as soon as our warehouse receives your return. PayPal will send you a separate email confirming this.

FREQUENTLY ASKED QUESTIONS ABOUT RETURNS

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