DELIVERY METHODS
What delivery options do I have?
You can choose between Economy Shipping, Standard Shipping and Express Shipping.
Economy Shipping ($5, 5-8 business days)
Free Economy shipping on orders $100+
Orders placed by 1pm EST Monday–Friday will be delivered within 5–8 business days. Orders are delivered Monday–Saturday to residential and commercial addresses.
Standard Shipping ($10, 3-5 business days)
Orders placed by 1pm EST Monday–Friday will be delivered within 3–5 business days. Orders are delivered Monday–Saturday to residential addresses and commercial addresses.
Express Shipping ($25, 1-2 days)
Orders placed by 12pm EST Monday to Friday will ship out same day and be delivered within 1-2 business days. Orders placed after 12pm EST will be shipped out next business day and delivered within 1-2 business days. Orders placed after 4pm EST on Friday will be delivered on Tuesday at the earliest. We don’t offer Express shipping service to Alaska and Hawaii at this time.
We deliver to all states including P.O. boxes, but we are unable to ship APO/FPO/DPO addresses or US Territories.
Some fragrance products are classed as dangerous goods and therefore cannot be delivered to the below locations:
Alaska
Hawaii
Puerto Rico
Guam
APO, FPO, DPO & PO boxes
Track Your Order
Once your order is shipped, we will send you a shipment confirmation email with a tracking link. You can also track it under ‘Orders’ when you log in to My Account.
Undeliverable Parcels
If your order cannot be delivered it will be returned to COS.
Frequently asked questions about deliveries
We deliver to all US states including P.O. boxes, but we are unable to ship APO/FPO/DPO addresses or US Territories. We hope to add more locations very soon, so please sign up to our newsletter here to be the first to hear about future expansion.
If you would like to order something while you are abroad, change the shipping country to match your current location and provide a local delivery address.
Once your order has been placed, it is not possible to amend/add to your order or change the recipient details or delivery address. However it may be possible to cancel the order, if you call our customer service team within one hour of making the purchase.
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