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H & M Hennes & Mauritz Netherlands B.V.
Keizersgracht 281
1016 ED Amsterdam
Netherlands
Trade register no: 33 20 83 11
Chamber of Commerce: Chamber of Commerce (KvK)
Managing Directors: Oldouz Mirzaie-Boadi, Lukasz Browarczyk, Claudia Oszwald
Value Added Tax Identification Number (VAT-ID): NL009294703B01
For customer inquiries, please contact our customer service:
All contact options can be found here.
E-Mail: klantenservice.nl@cos.com
Telephone: 09 00 04 00 454 (your telephone provider's prices apply).
We recommend our chat – the fastest and easiest way to clarify your concern directly. Click on the speech bubble icon in the bottom right to start the chat.
If you have any questions about orders, your customer account or cos.com, take a look at our FAQ - you may already find the right answer there. If not, our customer service will be happy to help you.
Information on dispute resolution:
We adhere to the applicable alternative local dispute resolution procedures for resolving potential customer complaints.
Complaints can also be submitted via the following email address: klantenservice.nl@cos.com.
