SPLIT ORDERS
If your order has been split into two packages, you will receive two separate shipping confirmations and tracking numbers. You can track each package using the tracking number provided in your order confirmation email.
If your order has been split into two packages, you will receive two separate shipping confirmations and tracking numbers. You can track each package using the tracking number provided in your order confirmation email.
FREQUENTLY ASKED QUESTIONS ABOUT DELIVERIES
FREQUENTLY ASKED QUESTIONS ABOUT DELIVERIES
We deliver to home addresses, pickup locations and pickup lockers in Germany. Please fill out your location details in the checkout to see which options are available in your area. We do not ship to the overseas territories (Island Helgoland and area of Busingen).
You can also have your order delivered to a pickup location or pickup locker. Select your preferred option at checkout. If you would like to order something while you are abroad, change the shipping location to match your current location and provide a local delivery address.
Depending on the chosen delivery option, you will receive your order within 3-4 days with standard delivery, or within 1-2 days with express delivery.
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