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H & M Hennes & Mauritz B.V. & Co. KG
Spitalerstrasse12
20095 Hamburg
Germany
Commercial Register: HRA 107144
Registration court: Hamburg District Court
General Partner: H & M Hennes & Mauritz Management B.V., Amsterdam, Netherlands,Registration number 33260603
Managing Directors: Daniel Ervér, Oldouz Mirzaie-Boadi
Value Added Tax Identification Number (VAT-ID): DE118569718
For customer inquiries, please contact our customer service:
All contact options can be found here.
Email: kundenservice.de@cos.com
Phone: 0800 8006606 (your telephone provider's prices apply).
We recommend our chat – the fastest and easiest way to clarify your concern directly. Click on the speech bubble icon in the bottom right to start the chat.
If you have any questions about orders, your customer account or cos.com, take a look at our FAQ - you may already find the right answer there. If not, our customer service will be happy to help you.
Information on dispute resolution:
For the settlement of disputes arising from a consumer contract, the competent consumer arbitration body is:
General Consumer Arbitration Board of the Centre for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein.
In principle, we are willing to participate in dispute resolution proceedings before this consumer arbitration board. Complaints can also be submitted via the following email address: kundenservice.de@cos.com.
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