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REPEATED RETURNS

Returns Overview

Processing a return

Return to COS stores

At COS, we offer a flexible returns policy to ensure you receive an unrivalled shopping experience. However, if we notice that you have an unusually high returns rate on your account or are purchasing to resell, we may deactivate your account at our discretion. If you feel your access or order has been incorrectly restricted, please contact our Customer Service team, who will help to resolve the issue.

FREQUENTLY ASKED QUESTIONS ABOUT RETURNS

Use one of our label free return options above or contact our Customer Service team who will advise.

Please note that items purchased online cannot currently be refunded or exchanged in any of our stores.

Returns Overview

Processing a return

Returns to COS stores

How to return items

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