Accessibility Statement  

At COS, we strive to ensure our digital platforms (cos.com) are accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard to ensure an inclusive experience. However, we acknowledge that our digital platforms are currently only partially compliant, meaning that some content does not fully meet the requirements of the WCAG 2.1 Level AA standard.

How accessible are our digital platforms?  

COS.COM 

COS.COM partially meets the requirements of the WCAG 2.1 Level AA standard.

Non-accessible content  

Identified areas for improvement include:  

• Inconsistent or missing alternative text for images  

• Lack of captions for video content  

• Inconsistent heading hierarchy  

• Unclear or incorrect landmark structures  

• Incorrect or missing accessible labels (ARIA)  

• Limited keyboard accessibility for certain interactive elements  

• Some text below the recommended 16px size  

How we plan to improve our digital platforms  

We are actively working to resolve the gaps we have identified as part of our ongoing commitment to accessibility. Our digital platforms have been reviewed by an external party and improvements will be made in accordance with the findings. Our team is continuously assessing and improving our digital platforms to enhance usability for all users. This Accessibility Statement will be updated as we continue to make improvements to our digital platforms.

Feedback and contact information  

If you encounter accessibility barriers while using our digital platforms, please contact us so we can address your concerns.

6th May 2025.