You can find out more information for your country on our delivery information and returns & refunds pages.
The safety of our customers and COS staff members worldwide is our highest priority. We are closely monitoring updates in order to act quickly and following advice from the World Health Organisation and local authorities.
Please check our store locator for up to date opening times.
Wir freuen uns, von dir zu hören. Wenn du Fragen zu deiner Online-Bestellung, unsere Geschäfte oder aktuellen Kollektionen hast, ist unser Team für dich da und hilft dir gerne weiter.
Wenn du eine Frage zu deiner Zahlung hast, wende dich bitte an Klarna.
Unser Kundenservice ist in deutscher Sprache verfügbar.
Am schnellsten erreichst du uns, wenn du uns unter 0800 400084 anrufst.
Du kannst uns auch an kundenservice.at@cos.com schreiben.
Du kannst auch mit uns chatten. Wenn der Chat verfügbar ist, siehst du unten auf dem Bildschirm die Sprechblase "Live Chat".
Wir haben geöffnet:
Montag bis Freitag: 08:00 - 21:00 CET
Samstag: 09:00 - 17:00 CET
Sonntag: 09:00 - 17:00 CET
Wenn du einen unserer Stores direkt kontaktieren möchtest, findest du alle Details in unserem store locator.
Personenbezogene Daten
Wir haben einen speziellen Kundenservice, der sich um deine Anfragen zu deinen personenbezogenen Daten in Bezug auf deine in unseren Datenschutzbestimmungen genannten Rechte kümmert. Bitte kontaktiere ihn unter dataprotection@cos.com. Bitte schreibe uns auf Englisch an.
Du erreichst unseren Datenschutzbeauftragten unter der obigen E-Mail-Adresse. Gib im Betreff Datenschutzbeauftragter an.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our French & Dutch speaking team on 0800 62442.
You can also write to us at
serviceclients.be@cos.com (French speaking team)
klantenservice.be@cos.com (Dutch speaking team)
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0249 170 78.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0177 764 43.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0222 324 81.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +45 78775353.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0660 50 38.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +358 (0) 2 4808 4331.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Nous sommes toujours heureux d’avoir de vos nouvelles, donc si vous souhaitez nous contacter au sujet de votre commande en ligne, de nos magasins ou de nos collections actuelles, notre équipe est là et prête à vous aider.
Si vous avez une question concernant votre paiement, veuillez contacter Klarna.
Notre service client est disponible en français.
Vous pouvez également chatter avec nous. Lorsqu'elle est disponible, vous verrez la bulle "Live Chat" en bas de l'écran..
Le moyen le plus rapide de nous joindre est de nous appeler au 0805 981188
Vous pouvez également nous écrire au serviceclients.fr@cos.com.
Nous sommes ouverts :
Du lundi au vendredi : 08h00 – 21h00
Samedi : 09h00 – 17h00
Dimanche : 09h00 – 17h0
Si vous avez besoin de contacter directement l'un de nos magasins, vous trouverez tous les détails dans notre localisateur de magasins.
Données personnelles
Notre équipe du service clientèle peut également traiter toutes les demandes concernant vos données personnelles en conformité avec vos droits tels qu'énoncés dans notre Politique de confidentialité. Vous pouvez nous écrire à l'adresse e-mail ci-dessus. Si vous souhaitez contacter notre Responsable de la protection des données, veuillez inclure "DPO" comme objet du message
Wir freuen uns, von dir zu hören. Wenn du Fragen zu deiner Online-Bestellung, unsere Geschäfte oder aktuellen Kollektionen hast, ist unser Team für dich da und hilft dir gerne weiter.
Wenn du eine Frage zu deiner Zahlung hast, wende dich bitte an Klarna.
Unser Kundenservice ist in deutscher Sprache verfügbar.
Am schnellsten erreichst du uns, wenn du uns unter 0800 8006606 anrufst.
Du kannst auch mit uns chatten. Wenn der Chat verfügbar ist, siehst du unten auf dem Bildschirm die Sprechblase "Live Chat".
Du kannst uns auch an kundenservice.de@cos.com schreiben.
Wir haben geöffnet:
Montag bis Freitag: 08:00 - 21:00 CET
Samstag: 09:00 - 17:00 CET
Sonntag: 09:00 - 17:00 CET
Wenn du einen unserer Stores direkt kontaktieren möchtest, findest du alle Details in unserem store locator.
Personenbezogene Daten
Wir haben einen speziellen Kundenservice, der sich um deine Anfragen zu deinen personenbezogenen Daten in Bezug auf deine in unseren Datenschutzbestimmungen genannten Rechte kümmert. Bitte kontaktiere ihn unter dataprotection@cos.com. Bitte schreibe uns auf Englisch an.
Du erreichst unseren Datenschutzbeauftragten unter der obigen E-Mail-Adresse. Gib im Betreff Datenschutzbeauftragter an.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0211 198 47 47.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 08:00 – 21:00 BST
Saturday: 09:00 – 18:00 BST
Sunday: 09:00 – 17:00 BST
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Siamo sempre lieti di aiutarti, quindi qualora avessi bisogno di informazioni relative al tuo ordine, ai nostri negozi o alle nostre collezioni del momento, il nostro team sono qui pronto ad assisterti.
Per qualsiasi domanda inerente ai pagamenti, ti chiediamo di contattare direttamente Klarna.
Il nostro servizio clienti fornisce assistenza in italiano.
Per ricevere assistenza il più velocemente possibile, chiamaci al numero 800 599188.
Puoi anche chattare con noi. Quando siamo disponibili, vedrai il tasto 'Live Chat' alla fine della pagina.
Puoi anche scriverci all'indirizzo servizioclienti.it@cos.com.
Orari di apertura:
Lunedì - Venerdì: 08:00 - 18:00 CET
Sabato: 09:00 - 17:00 CET
Domenica: chiuso
Se hai bisogno di contattare direttamente uno dei nostri negozi, puoi trovare tutti i dettagli necessari cliccando su store locator.
Dati personali
Abbiamo un servizio clienti dedicato alla gestione delle tue richieste in merito alla nostra Informativa sulla privacy e all'utilizzo dei tuoi dati personali. Ti invitiamo a contattarci all'indirizzo e-mail sopra indicato. Se desideri contattare il nostro Responsabile della Protezione dei Dati, scrivici un-email con oggetto "DPO".
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0686 882 57.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0521 401 75.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our German and French speaking team on 0278 673 19.
You can also write to us at
kundenservice.lu@cos.com (German speaking team)
serviceclient.lu@cos.com (French speaking team)
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We horen graag van je, dus als je contact wilt opnemen over je online bestelling, onze winkels of over onze huidige collecties, dan staat ons team voor je klaar.
Als je een vraag hebt over je betaling, neem dan contact op met Klarna.
Onze klantenservice is in het Nederlands.
Je kunt ook met ons chatten. Indien beschikbaar, zie je de ‘Live Chat’-ballon onder aan het scherm.
De snelste manier om ons te bereiken is door ons te bellen op 0900-0400454.
Je kunt ons ook schrijven naar klantenservice.nl@cos.com.
Wij zijn open:
Maandag tot Vrijdag: 08:00 – 21:00 CET
Zaterdag: 09:00 – 17:00 CET
Zondag: 09:00 – 17:00 CET
Als je rechtstreeks contact wil opnemen met een van onze winkels, kun je alle details vinden in onze store locator.
Persoonlijke gegevens
Ons klantenserviceteam kan ook uw verzoeken om persoonsgegevens behandelen met betrekking tot uw rechten vermeld in ons privacy beleid. U kunt ons schrijven op bovenstaand e-mailadres. Als u contact wilt opnemen met de Coördinator voor gegevensbescherming, vermeld dan "DPO" in de onderwerp regel
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 23966555.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 0316 301 764.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79
You can also send us a message on Facebook or write to us at customerservice@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
Nos encanta saber de ti, así que si quieres ponerte en contacto con nosotros sobre tu pedido online, nuestras tiendas o nuestras colecciones actuales, nuestro equipo esta aquí y listo para ayudarte.
Si tienes una pregunta sobre tu pago, por favor, ponte en contacto con Klarna.
Nuestro servicio al cliente se ofrece en Español.
La forma más rápida de contactar con nosotros es llamándonos al 91 123 50 88.
También puedes chatear con nosotros. Cuando estemos disponibles verás el botón ¨Live chat¨en la parte inferior de la pantalla.
También puedes escribirnos al atencioncliente.es@cos.com.
Estamos abiertos de:
Lunes a Viernes: 8.00 a 18.00 CET
Sábado: 9.00 a 17.00 CET
Domingo: Cerrado
Si necesitas ponerte en contacto directamente con una de nuestras tiendas, puedes encontrar todos los detalles en nuestro Localizador de tiendas.
Datos personales
Nuestro servicio de Atención al Cliente también puede atender tus solicitudes en relación con nuestra Política de Privacidad y el uso de tus datos personales. Puedes escribirnos a la dirección de correo electrónico anteriormente citada. Si deseas ponerte en contacto con nuestro Responsable de Protección de Datos, por favor incluye “DPO” en el asunto de tu correo.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Swedish.
The quickest way to reach us is by calling us on +46844688811.
You can also write to us at kundservice.se@cos.com.
We are open:
Monday - Friday: 09:00 – 22:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our German, French and Italian speaking team on +41 43 508 2111.
You can also write to us at:
kundenservice.ch@cos.com (German speaking team)
serviceclient.ch@cos.com (French speaking team)
servizioclienti.ch@cos.com (Italian speaking team)
We are open:
Monday - Friday: 08:00 – 21:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 – 17:00 CET
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442076601200.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook or write to us customerservice.uk@cos.com.
We are open:
Monday - Friday: 08:00 – 21:00 BST
Saturday: 09:00 – 18:00 BST
Sunday: 09:00 – 17:00 BST
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.