RETURNS IN COS STORES
Unfortunately, we are unable to accept returns of items purchased in store via the online service. You can find current information about our store opening times in our store finder .
FREQUENTLY ASKED QUESTIONS
Postnord Attach your pre-paid Postnord to the parcel and drop off at your nearest Postnord.
Budbee If your order was delivered via Budbee, you can also book a pick-up of your return. You will receive an SMS from Budbee with instructions after you have received your goods. The courier will bring a return label.
Budbee box Attach the self-adhesive address label to your shipment and book a return via the link in the SMS previously sent to you. See more instructions here.
If the package is too large, you will be able to book a pick-up of the return at your home.
Simply click here to print another. Remember to fill in all your order details.
Contact our Customer Service team who will advise.
