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How to Opt Out

Protecting personal data and your privacy is of the greatest priority for COS and the H&M Group. You have the right to opt out of receiving direct mail or marketing communications from us, as well as the right to opt out of sale or sharing of your personal data at any time. To learn more, you can visit our Privacy Policy in full here.

Opting out of direct mail (such as catalogs and postcards)

Please contact customer service at customerservice.us@cosstores.com or by calling +1(855) 842-1818. You will be asked to provide your name and address to opt-out. Please allow up to 14 business days for your request to be processed.

Opting out of promotional emails and text messages

You can opt out of email newsletters by clicking the UNSUBSCRIBE link at the bottom of any of our emails or by following the instructions here.

You can opt out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Contact customer service at customerservice.us@cosstores.com or by calling +1(855)842-1818 for additional assistance.

Do not sell or share my personal data

ou have the right to opt out of the sale or sharing of your personal information under applicable State Privacy Laws by following the instructions here.